Product Support
Empower Learning
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Five Star Technology Solutions
Our Services
At Empower Learning, we offer a wide range of services designed to support the seamless integration of technology into K-12 classrooms. Now, with our partnership with Five Star Technology Solutions, we can provide even more comprehensive support—from professional development and technical services to data analytics and teacher evaluations. In this way, we’re able to deliver both cutting-edge tools and essential resources for your school’s success.
Together, our goal remains the same: to minimize the workload for your onsite staff and ensure an exceptional experience for both teachers and students. Moreover, we empower school leaders to innovate both in and out of the classroom, creating lasting impacts across educational settings.
OUR SERVICES
On-Site Services
Maintenance: Following installation, all products from Empower Learning come with 90 days of up-and-running support. If you encounter any issues within this period, we’ll be on-site within two days to service you free of charge.
Empower Learning’s on-site support is essential to keeping your systems running smoothly. By pre-purchasing service hours, we can respond within two business days without the hassle of a PO, thus minimizing potential downtime in your classrooms.
Services include:
1. Troubleshooting
2. Repair and Warranty Work
3. Bulb Replacement
4. Software Updates
Professional Development
Your 1:1 Classroom: This course helps teachers maximize the use and leverage the full potential of mobile devices in their classrooms. Not only does it take your 1:1 device methodologies to the next level, but it also allows you to collaborate with other participants, developing practical integration practices that will work seamlessly in your classroom.
Chromebook: This course is specifically designed to engage teachers and prepare them for teaching in the Chromebook environment. It incorporates innovative techniques focused on planning, resources, and curriculum management with hands-on opportunities, allowing teachers to create meaningful curriculum connections.
Leadership in a 1:1 Environment: Centered on Digital Pedagogy, this course assists administrators in providing leadership within a 1:1 learning environment. Learn how to set clear 1:1 expectations and goals, create repositories, locate resources, and evaluate your 1:1 programs effectively.
Virtual Help Desk
What happens when a teacher or student is locked out of their email or device and your onsite technicians can’t get to it right away? Nothing—and that’s a problem.
When technology stops working, learning takes a back seat. Therefore, prevent unnecessary interruptions with Virtual Help Desk from Five Star! Our experienced team of technicians is available from 7 am to 4 pm ET, ready to assist with user accounts, Google Workspace for Education, hardware like Promethean Boards, operating systems such as Audio Enhancement, and more!
With Empower Learning and Five Star Technology Solutions, you can be confident in knowing we’re here to support every aspect of your educational technology journey.
OUR SERVICES
On-Site Services
Maintenance: All products installed by Empower Learning come with a 90 day up and running support. If you have any issues within this period we will be out within two days to service you free of charge. Empower Learning’s on-site service provides you the support necessary to keep your systems running. By pre-purchasing service hours, Empower Learning can respond within two business days without the hassle of a PO, minimizing potential downtime in your classrooms.
Services include:
1. Troubleshooting
2. Repair and warranty work
3. Bulb replacement
4. Software updates
Professional Development
Chromebook: Designed to engage teachers and prepare them for teaching in the Chromebook environment. This course incorporates innovative integration techniques focused on planning, resources, and curriculum management with hands on opportunities to drive curriculum connections.
Leadership in a 1:1 Environment: This course is centered on Digital Pedagogy to assist administrators with providing leadership in a 1:1 learning environment. Gain an understanding of how to set 1:1 expectation and goals, create repositories, locate resources, and ways to evaluate their 1:1 programs.
Virtual Help Desk
What happens when a teacher or student is locked out of their email or device, and your onsite technicians can’t get to it right away? Nothing. And that’s a problem.
When technology stops working, learning takes a back seat. Prevent unnecessary interruptions with Virtual Help Desk from Five Star!
Our experienced team of technicians are standing by from 7am – 4pm ET to quickly provide assistance with issues related to user accounts, Google Workspace for Education, Hardware like Promethean Boards, Operating Systems like Audio Enhancement, and more!
Our Clients
Don’t just take our word for it
